The LangaList
5-Aug-99
A Free Email Newsletter from Fred Langa About BrowserTune,
HotSpots, Columns, Tips & Tricks, and Other Activities
In This Issue:
Thanks! You're Making BT2K Great!
High-Tech Hypocrisy: Pot, Meet Kettle
(or: the ICQ Fiasco)
Seven Outstanding Office2000 Reader Tips
New Kick-Butt Search Engine?
Free Palm III
Just For Grins
More!
Thanks! You're Making BT2K Great!
You folks are the best! Thousands and thousands of you have
tried the full BT2K beta--- with, I'm happy to report, a
very, very high success rate.
Some of you who did discover bugs have reported them to me,
and they're all on the to-do list in priority order: I'm
working through the list each day, and posting newly-
refreshed versions of BT2K.
Many of you also had great, constructive suggestions for
making BT2K look and work better--- not bug reports, but
great user feedback on the interface, organization,
navigation and so on. I was (and am) blown away that so many
people would take the time to figure out how BT2K could be
better, and then to write it down and send their suggestions
to me. You folks really are amazing!
There are a couple of things that (frankly) puzzle me. I
state in the intro that if anything goes wrong, anywhere, to
use the "Problem With This Page" link that appears on
literally every page of BT2K. But I'm still getting some
email from people writing "My browser failed the such-and-
such test. What happened?" Of course, the answer usually
would have been found if the writer had followed the
"Problem With This Page" link. It's a little frustrating:
BT98 had a minimal help system of just a few pages. But
between the basic "Problem" links and the context-specific
links that appear in the custom reports, BT2K offers help
and additional information on about 30 different topics. I
wish I could find a way to get people to actually use the
links! 8-)
In any case, if you ran the beta before, check back to the
BT2K home page to see the date the current version was
posted: If it's after the date of your last visit to BT2K,
it might be worth a fresh run of the Two Minute TuneUp. And
if you sent me a bug report or suggestion (or send me one in
the future) watch for your suggestion to be implemented:
many of them will be, and soon!
Thanks again for all the great feedback!
The BT2K full beta is at http://www.browsertune.com/bt2k/
The BT2K demo (think of it as "BT2K Lite" is still available
at http://www.browsertune.com/bt2kdemo/
And the tried-and-true manual version of BrowserTune (BT98)
awaits you at http://www.browsertune.com/bt98/
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High-Tech Hypocrisy: Pot, Meet Kettle.
Or: The ICQ Fiasco
You probably know about---and even use---"Instant Messages:"
a form of email that can be exchanged by PC users in near
real time: If I send an IM to you, a few seconds later a
little text box opens on your screen. In the box, you'll see
my message to you, along with a place to type your reply.
IMs are a great way to get and share small bits of
information, to quickly ask a question and to get an
immediate reply, or to communicate faster than email and
less expensively than by telephone.
AOL is the undisputed king of Instant Messaging. Its two
main forms of IMs include "AOL Instant Messenger" which is
bundled with the AOL online service software and with
Netscape browsers, and "ICQ" a standalone application that
AOL acquired last year. Some published reports claim the
users of AOL's IM services send in excess of 700 million
messages per day! (Each line of text in an IM counts as a
"message.")
IMs have become so important to so many people that the
Internet Engineering Task Force is working on a standard so
future IM applications can interoperate. But that standard
is some time off---and that's where the trouble starts.
Right now, AOL holds a virtual monopoly on instant
messaging, and they want to lock out other players.
Microsoft, for example, recently launched its own free
"Messenger Service" (http://messenger.msn.com/) and did
something interesting: It figured out how to let Messenger
Service users talk to AOL IM users.
AOL was not amused, and found a way to block MS users.
MS found a way around the block, and MS and IM users could
communicate again.
AOL then blocked that. And so on.
I found the whole thing darkly amusing: Just a few weeks
ago, AOL was in a federal court whining about how evil
Microsoft tried to use its market power to hinder AOL's and
Netscape's competitive efforts.
And yet now, in a totally brazen way, AOL is doing exactly
the same thing in an area it dominates. Talk about
hypocrisy: While AOL is chest-thumping about "the fight for
web standards" over on http://developer.netscape.com/, it's
actively resisting standardization in instant messaging.
In fact, AOL's moves are so brazen that other companies such
as AT&T and Yahoo have joined with Microsoft to try to get
AOL to stop acting in such a counterproductive manner.
I don't see how anyone who has felt disgust at some of
Microsoft's tactics can turn a blind eye to AOL's. With its
proprietary online service, its proprietary email system,
and now a proprietary IM service that is working to retain,
AOL in many ways is the antithesis of the move towards open
standards and interoperability. I guess AOL only wants open
standards in selected areas---where Microsoft is strong.
But what's your take? Do you use instant messaging? If so,
which one? Would universal and interoperable IM systems be a
benefit? Do you see AOL's moves as a justifiable attempt to
retain control of a huge part of the web-communication
market, or is AOL engaging in exactly the kind of behavior
it accuses Microsoft of doing? Is sauce for the goose also
sauce for the gander? Join in the week-long discussion now
going on at http://www.informationweek.com/langaletter !
Seven Outstanding Office2000 Reader Tips
Did I mention how good you folks are? (See the first item in
this issue! 8-) ) Every week, I try to pass on what I've
learned, but every week, I also end up learning lots of
useful and interesting things from you.
Take this note from Carol Anne Ogdin (http://www.deepwoods.com/ )
for example, who's obviously been wrestling with Microsoft's
Office 2000 long enough to offer these tips---all of which
have the hallmarks of being hard-won information. But by
her choosing to share this information, Carol's pain is our gain:
1. O2K is Nazi-like in its insistence that
you MUST maintain the configuration it has chosen
to install. If you attempt to correct O2K setup
idiocies, then every time you attempt to use help,
it will not allow you to get to help until you've
let it reinstall! (You can, however, hit Cancel,
each and every time it appears, to bypass this
nonsense). Here are a couple of the kinds of
things it does:
A. It installs a bunch of fonts. If you
don't want them, and remove them from the
\fonts directory, it will insist on
reinstalling them.
B. It installs Office Assistant, even if
you've explicitly deselected it in the Setup
configuration stuff.
Turns out there's a tool, in the Settings /
Control Panel / Add/Remove Programs called
"Customizable Alerts". This is apparently the
program that monitors the installation. Actually a
cool idea, but MS hasn't documented it in the box.
It's downloadable from
http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm
2. Word2K isn't quite compatible with old
templates that contain macros. In several cases,
starting from scratch with a blank page and
rebuilding the template from the ground up has
made it possible to restore my configuration to
stable condition.
3. VBA isn't ready for prime-time. We have
lots of crash problems during Debug: If you make a
programming mistake, it can accumulate memory
errors until it finally reboots the system without
warning.
4. Word2K perpetuates an apparent error in
which formats of an entire document start changing
when you attempt to make a change over a selected
part of text. (Proves they kept some code, eh?).
The only cure is to reboot the system so Word has
a fresh RAM to corrupt. Often, reboot is not
enough, and I've actually had to cycle
power!
5. On the bright side, the "signed
security" for macros is super. It keeps us from
inadvertently accepting viruses.
6. A Setup tip: Always go through the
custom setup options and make every option either
fully installed or not installed at all; avoid
that "Install on first use" option, or you'll find
yourself having to leave the CD-ROM in the drive
all the time. I suspect that "feature" was put
there in MS' eagerness to avoid piracy...most of
which is in multiple installs of the same CD-based
product.
Like most MS stuff, this is great in
concept, but lacking in execution. I went back to
Add/Remove Program / Microsoft Office 2000, and
discovered that many of my selections had been
ignored (many things were set to "Copy on First
Run"; some I'd selected were set to "Not
Available!"). However, re-installing after having
selected all of them the way I want them seems to
have cured the problem.
7. All-in-all O2K Professional is a good-
quality final Beta. I'm hoping for "Gold"
code...but, with MS' track record, I don't expect
SR-1 until next Spring.
Wow! Thanks, Carol!
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New Kick-Butt Search Engine?
Everyone uses search engines from time to time--- but it
seems that search engines have become almost commodities
lately.
Some do a better job of trying to keep up; some are faster
than others, and some offer additional services that make
them stand out. I've always liked AltaVista, for example,
even though it's not the most popular search engine.
But last week, I saw a press release that caught my eye:
World's Largest Web Search Engine
Over 200,000,000 unique URLs are in the
FAST Search database, which is more than twice the
catalog size of Inktomi, which provides the search
engine for Hotbot, MSN, and Yahoo, among many
others. It is also up to 4X larger than search
solutions from Excite and most other portals.
Within one year, the *entire* Web - currently
estimated at 800,000,000 URLs - will be indexed on
FAST Search and it will thereafter scale with the
growth of the Web - FAST is the first company to
undertake this challenge.
FAST Search comes from Fast Search
&Transfer, with R&D facilities in Norway and over
10+ years of research into search algorithms and
software. While this is the World's Largest
Search, it is also the fastest, as it runs on a
unique and fully scalable parallel processing
architecture based on PCs as opposed to
supercomputers - 200 top-of-the-line Dell systems
manage and maintain the entire search
catalog.
FAST Search is available on the Web at
http://www.alltheweb.com
I've played around with it, and it seems pretty good. For
example, I did a kind of solipsistic search for "Fred Langa"
(will I go blind if I search for myself too often? )
Alltheweb returned "4105 documents found - 8.0190 seconds
search time" and most of the pages were relevant--- they
were pages from sites I've done, places where I've posted
columns, or places (such as some Apple and Linux sites)
where others have posted comments and articles about me or
my columns. (Some of the folks there who think I'm anti-
Apple or anti-Linux or something have very, er, colorful ---
if misinformed---opinions of me.)
In contrast, AltaVista was faster, but returned only
returned 1394 pages--- and almost all the top pages were
simply from various iterations of BrowserTune.
So FAST seems promising. I'm not quite ready to abandon
AltaVista--- but I like what I've seen of FAST so far, and
have bookmarked Alltheweb.
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In fact, either way, thank you!
Just For Grins:
Reader Jonas S. Madsen sends along this guide to understand
software version numbers:
1.0: Also known as "one point uh-oh", or
"barely out of beta". We had to release because
the lab guys had reached a point of exhaustion and
the marketing guys were in a cold sweat of
terror.
1.1: We fixed all the killer bugs ...
1.2: Uh, we introduced a few new bugs
fixing the killer bugs and so we had to fix them,
too.
2.0: We did the product we really wanted to
do to begin with. Mind you, it's really not what
the customer needs yet, but we're working on
it.
2.1: Well, not surprisingly, we broke some
things in making major changes so we had to fix
them. But we did a really good job of testing this
time, so we don't think we introduced any new bugs
while we were fixing these bugs.
2.2: Uh, sorry, one slipped through. One
lousy typo error and you won't believe how much
trouble it caused!
2.3: Some jerk found a deep-seated bug
that's been there since 1.0 and wouldn't stop
nagging until we fixed it!!
3.0: Hey, we finally think we've got it
right! Most of the customers are really happy with
this.
3.1: Of course, we did break a few little
things.
4.0: More features. It's doubled in size
now, by the way, and you'll need to get more
memory and a faster processor...
See you next issue!
Best,
Fred
( fred@langa.com )
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